Australian Shipping Information

Please Note: We are attending NAMM 2020, and will not be shipping orders on Friday 17th January and Monday 20th January. Shipping will resume on Tuesday 21st January.

Below is all shipping information including our latest shipping offers.

Bushfires impacting some Auspost delivery areas, please click here to read all information

Same day shipping cut-off

Whilst we strive to dispatch orders quickly, due to the large volume of orders we process it is becoming increasingly more difficult to get 'last minute' orders sent the same day. Orders placed before 12pm AEST Monday to Friday are scheduled to be shipped same day (payment by credit card). Orders received after this time will be shipped on the next available shipping day. We will, of course, continue to endeavour to ship orders on the same day that they are placed, however, if you definitely need parts shipped the same day, please make an effort to ensure your order is received before 12pm AEST.   Thanks for understanding.

Oversize items

Due to recent shipping rate increases (Auspost), bulky items such as Necks, Bodies, Truss Rods and Pickguard blanks can no longer ship via Air/Express, and must go via Standard/Road service. Whilst we strive to ship items as quickly and efficiently as possible, due to the Express Post price increases imposed on us, it is no longer feasible to do so with these items. If purchasing 'oversize' items, you will see the 'standard' ship method only at the checkout.

Current Shipping offers

  • Free shipping available on all Aus retail orders over $99. (excluding bulky/oversize items).
  • 30% off Express shipping on all Aus retail orders over $49. (Normally $9.90, pay only $6.90!).
  • 60% off Express shipping on all Aus retail orders over $99. (Normally $9.90, pay only $3.95!)


We ship nationwide every day, Monday to Friday. We offer two flat rate shipping options within Australia. (Please Note: If urgent, we recommend using Express for all W.A., S.A. and TAS orders.) Delivery by Australia Post.

  • Standard - $7.90 : Orders on 'in stock' items sent Standard are delivered in approx 2 to 5 working days after despatch. As this service is ground/roadfreight, orders to W.A., S.A. and TAS may take longer than 5 working days.
  • Express - $9.90 : Orders on 'in stock' items sent Express are delivered in approx 1 to 2 working days after despatch, with the majority being next day overnight delivery. (Highly recommended, and worth the extra couple of dollars, especially as this service is Airfreight for W.A., TAS and S.A. orders).

Note: Delivery times are approximations based on the carrier information provided to us. 'Working day' (or business day) universally means a day between and including Monday to Friday, not a weekend or public holiday. The specified approximate working day delivery periods commence the day after your shipment is despatched, not the instant an order is placed.

Additional Information

  • We do not under any circumstance put small items in stamped envelopes and post them, regardless of value. Please do not ask us to do this.
  • Delivery times are approximations based on the carrier information provided to us.
  • Shipping to PO Boxes is accepted.
  • All our shipments are trackable with signature required delivery.
  • $15 minimum order.
  • Please Note: We take no responsibility for your package once it is shown as delivered and signed for by AusPost and their 'Proof of Delivery' system.

Please check your tracking details!: Every shipment is trackable, and tracking details are emailed as part of the shipment confirmation email. If an unsuccessful attempted delivery has been made, your package will be carded for collection at your local post shop. If you do not collect, it will be returned to us, and a return to sender charge imposed by Australia Post. We have no choice but to pass on the return cost.