Australian Shipping Information

Below is all shipping information including our latest shipping offers

Please Note : Due to recent shipping rate increases (Auspost), bulky items such as Necks, Bodies and Pickguard blanks can no longer ship via Air/Express, and must go via Standard/Road service. Whilst we strive to ship items as quickly and efficiently as possible, due to the Express Post price increases imposed on us, it is no longer feasible to do so with these items.

Current Shipping offers

  • Free shipping available on all Aus retail orders over $99. (excluding bulky/oversize items).
  • 20% off Express shipping on all Aus retail orders over $49. (Normally $9.90, pay only $7.90!).
  • 50% off Express shipping on all Aus retail orders over $99. (Normally $9.90, pay only $4.95!).

Payment

We accept Visa, Mastercard, Paypal and Bank Deposit via our secure checkout for all Australian orders (Amex and Discover Card Holders can also pay via Paypal). All items and shipping costs are displayed in Australian Dollars, and are inclusive of GST. Realtone Music Aus Pty Ltd will appear on cardholder statements for any transactions through this website.

Shipping

We ship Nationwide every day, Monday to Friday. We offer two flat rate shipping options within Australia. (Please Note: If urgent, we recommend using Express for all W.A., S.A. and TAS orders.) Delivery via either Fastway Couriers or Australia Post.

  • Standard - $7.90 : Orders on 'in stock' items sent Standard are delivered in approx 2 to 5 working days. As this service is ground/roadfreight, orders to W.A., S.A. and TAS may take longer than 5 working days.
  • Express - $9.90 : Orders on 'in stock' items sent Express are delivered in approx 1 to 2 working days, with the majority being next day overnight delivery. (Highly recommended, and worth the extra couple of dollars, especially as this service is Airfreight for W.A., TAS and S.A. orders).

Note: Delivery times are approximations based on the carrier information provided to us. 'Working day' (or business day) universally means a day between and including Monday to Friday, not a weekend. The specified approximate working day delivery periods commence the day after your shipment is despatched, not the instant an order is placed.

Additional Information

  • We do not under any circumstance put small items in stamped envelopes and post them, regardless of value. Please do not ask us to do this.
  • Delivery times are approximations based on the carrier information provided to us.
  • Shipping to PO Boxes is accepted.
  • All our shipments are trackable with signature required delivery.
  • Orders placed before 12pm (midday) AEST are shipped same day (payment by credit card / paypal).
  • $10 minimum order.


Please Note: We take no responsibility for your package once it is shown as delivered and signed for by the AusPost or Fastway Courier Services and their 'Proof of Delivery' system.

Please check your tracking details!: Every shipment is trackable, and tracking details are emailed as part of the shipment confirmation email. If an unsuccessful attempted delivery has been made, your package will be carded for collection at your local post shop. If you do not collect, it will be returned to us, and a return to sender charge imposed by Australia Post. We have no choice but to pass on the return cost.